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Here is a link to the EPA's Frequent Questions page.  

Get your information direct from the source!

This is the page for answering your questions regarding the Online RRP Refresher Course.

If you don't see the answer to your question, email it to us at :



I can't move on to the "next" page. What is wrong?


You must view all of the required material on each page. Hover over, or click all of the highlighted passages to view them. After viewing them all, you should be able to move on. There is a notice in the lower left of your screen that will tell you when you may move on.

Why can't I view the PDF files that I want to see?


The problem is most likely that your pop-up blocker is on. Check that your pop-up blocker is set to allow pop-ups from this website.

Can I order a copy of the RRP Refresher Manual rather than printing it out?


Yes! it is available for $18 (including shipping). You can order it at the bottom of this page.

Can I order a copy of the Initial RRP manual that has all of the Hands-On excercises in it?


Yes! It is also available for $18 (including shipping). You can order it at the bottom of this page.

I have a specific question regarding how the RRP Rule applies to the type of work that I do. Where should I go?


The EPA maintains a "frequent questions" page. It is very comprehensive, and you will be getting your information directly from the EPA. Use the link below to access that page.

I am having trouble getting my photo just right. Is there an easy way to do it?



The Department of State has a passport photo cropping tool online that you can use. Click the button below to access it. Just remember to "save" your cropped photo. The saved photo is the one to send to us.

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